🏆 Highest Distinction

Digital Banking Strategy for Investment Banking
J.P. Morgan Chase — MBA Capstone

Comprehensive competitive analysis of J.P. Morgan Chase's wealth management and digital banking positioning — with strategic recommendations for emerging market expansion.

✍️ Shraddha Singh 🎓 JBIMS MBA Capstone · 2025 📂 Investment Banking Strategy
⭐ Highest Distinction
$1.5B
Investment Roadmap
15%
Projected Market Share Gain
3yr
Strategic Horizon
01 · Context
The Business Problem

As an MBA capstone, I was tasked with producing a strategic recommendation for J.P. Morgan Chase — benchmarking it against Goldman Sachs, Morgan Stanley, and Citi to identify where the bank was leaving growth on the table.

02 · Research
Competitive Analysis & Frameworks

Applied SWOT, QSPM, and competitive positioning matrices across four major banks. Analysed digital adoption curves, fee structures, and emerging market penetration rates to surface asymmetric opportunities.

03 · Decision
Prioritisation Trade-offs

Chose emerging market expansion over domestic fee optimisation — higher risk, but 3× the TAM headroom. Proposed a $1.5B 3-year investment roadmap with phased market entry and clear go/no-go criteria.

04 · Outcome
Impact & Reflection

Project ranked top of cohort. Key learning: frameworks don't make decisions — they surface assumptions. The real work was stress-testing every assumption with a contrarian lens before committing to the recommendation.

Scope

Competitive benchmarking of JPMC's wealth management platform against Goldman Sachs, Morgan Stanley, and Citi — with focus on digital banking services in emerging markets.

Frameworks Used

SWOT analysis · QSPM matrix · Porter's Five Forces · Financial projections · Customer segmentation · TAM/SAM/SOM analysis

Key Recommendation

$1.5B investment over 3 years to expand digital banking in high-growth emerging markets, projected to capture 15% incremental market share.

Recognition

Received highest grade distinction from JBIMS faculty for delivering actionable insights into institutional banking strategy and wealth management platform evolution.

Key Contributions

Competitive Landscape Analysis

Benchmarked JPMC against 3 major competitors across 12 dimensions including digital capabilities, customer acquisition cost, AUM growth, and product breadth.

Emerging Market Opportunity Sizing

TAM/SAM/SOM analysis for Southeast Asia and South Asia markets. Identified ₹15T addressable opportunity in HNI digital wealth management.

Strategic Recommendations

Three strategic pillars — digital-first wealth management, embedded banking partnerships, and AI-powered advisory — with phased investment plan and ROI projections.

Financial Modelling

Built financial projections covering CAC, LTV, revenue per customer, and break-even analysis for the recommended $1.5B investment roadmap.

Full Document
📄 ShraddhaSingh_JPMC_Strategy.pdf ⬇ Download PDF